Return Policy

Satisfaction Guaranteed
At Woodly, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage. We will arrange for a prompt replacement.
We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. For assistance, please contact Customer Service at (+39) 0521 857682, 7 days a week, 5:00 a.m. - 9:00 p.m. International Customers – Please note, all international orders must receive a return authorization from our call center. Please contact us immediately if you would like to return your item. For detailed procedures on returning other items, please contact us:

Tel: (+39) 0521 1626431
Tel: (+39) 0521 857682
Fax: (+39) 02 936 60 943
Send a mail to Woodly