At Woodly, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority.
We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage. We will arrange for a prompt replacement.
We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear.
For assistance, please contact Customer Service at (+39) 0521 857682, 7 days a week, 5:00 a.m. - 9:00 p.m.
International Customers – Please note, all international orders must receive a return authorization from our call center.
Please contact us immediately if you would like to return your item.
For detailed procedures on returning other items, please contact us: